LETHAN CORPORATION is committed to 100% customer satisfaction.
We use Fedex and USPS (postal mail) to ship all of our products.
Merchandise will be shipped as soon as your payment has cleared.
This will usually be within 48 hours of placing an order.
Returns:
In the event that a shipment does not reach you, or is damaged, please contact us immediately.
We will work with you to resolve the problem.
Products (not used, altered, or damaged) suitable for resale may be returned for exchange or refund within 14 days of purchase.
All returns will require an RMA (Return Material Authorization) Number. To obtain an RMA number, please contact customer service at customercare@metaformcorp.com.
When returning merchandise, please include your:
Name
Address
Phone Number
E-mail Address
Date of Order
Reason for Return
All returned merchandise must be properly padded and wrapped securely for shipment. LETHAN CORPORATION reserves the right to refuse any return that is not properly prepared and packaged for return appropriately.
A credit will be issued by the original method of payment, excluding shipping and handling charges.
Please allow 2 to 4 weeks on all returns for exchange, refund, or credit.